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Spring Health is making it easier than ever for members to find the perfect match with two new features: provider videos and free 15-minute consultations. These tools ensure members feel confident and supported from their very first appointment, while providers see better-aligned clients and more impactful sessions.
The power of the right fit
Finding the right provider is about more than availability—it’s about fit. Members need providers who understand their lived experience and specialize in the areas where they need support. When these elements align, members are more likely to stay in care, recover faster, and achieve lasting outcomes.
For providers, meaningful fit happens with members who are ready to engage and align with their expertise. This reduces session turnover, supports reliable income, and empowers providers to deliver care that makes a real difference.
Without this alignment, the first session can feel like a waste, leaving members discouraged and providers underutilized. Spring Health is changing this by prioritizing fit and access, ensuring the first appointment sets the tone for a successful care journey.
A platform built for personalized and effective care
Spring Health’s platform includes new tools that make provider matching even more personalized, effective, and inclusive:
- Provider videos: Short, authentic introductions give members a glimpse into a provider’s personality, style, and areas of specialization—helping them find someone who can meet their needs.
- Free 15-minute consultations: Members can connect with a provider before committing to a full session, ensuring confidence in their care from the start.
These features are part of a broader ecosystem designed to optimize access and fit. Members can filter providers by gender, race, language, specialty, condition, and more—ensuring they connect with someone uniquely suited to their needs.
Spring Health’s matching technology further streamlines the process, recommending a curated list of providers based on each member’s assessment results and care goals. Together, these tools foster stronger therapeutic alliances—one of the most critical predictors of clinical improvement—and create a faster, more effective path to meaningful care.
A diverse network for better connections
Spring Health’s commitment to fit extends to its diverse provider network, which maximizes choice and alignment for members:
- Nearly 50% of providers identify as BIPOC, three times the national average.
- Providers speak over 100 languages and dialects, ensuring culturally aligned care.
- Specializations include faith-based care, military/veteran support, and expertise in areas like cyberbullying and child therapy.
This diversity ensures members can find a provider who truly gets them. At the same time, providers benefit from clients who align with their expertise, passion, and therapeutic style—making every care journey more impactful.
Innovation that drives better results
Spring Health’s platform is designed to deliver outcomes that matter:
- For members: Confidence in their provider means better engagement, faster recoveries, and long-term satisfaction.
- For providers: Aligned clients lead to stronger relationships, reliable income, and care delivered at the top of their license.
- For organizations and health plans: Improved care outcomes translate into higher engagement, healthier populations, and measurable ROI.
These features are rolling out now as part of Spring Health’s ongoing commitment to fit, access, and results—ensuring members and providers alike experience the power of meaningful connections.
Learn more about how Spring Health is transforming mental healthcare by optimizing fit and delivering outcomes that matter.
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